What is Suomi.fi Messages?
With Suomi.fi Messages, you can receive digital mail from several authorities easily and securely on your mobile phone.
Suomi.fi Messages is a service that lets you read official letters in electronic form, either via the Suomi.fi mobile app or on the website suomi.fi/messages.
You’ll have access to an electronic mailbox in Suomi.fi Messages
Digital communication will become the primary method for official correspondence in 2026. Suomi.fi Messages will be activated for you when you log in to an authority’s online service, such as MyTax (OmaVero).
When you use strong authentication, an electronic mailbox will be created for you in Suomi.fi Messages. From then on, you will receive official mail digitally in Suomi.fi Messages. The change applies to adults who use electronic services.
Please note that if you are conducting business in an authority’s e-service on behalf of a company or another person, Suomi.fi Messages will be activated for you, not for the person or company you are representing.
Who will receive electronic messages?
In 2026 electronic messages will be activated for:
- people who use strong identification such as banking codes or mobile credentials in authorities' e-services (like Tax administration, Police or Kela), and
- do not yet use Suomi.fi Messages.
If you already use Suomi.fi Messages, there is no need to do anything more!
Who will not receive electronic messages?
The change does not affect:
- people who do not use public authorities’ online services with strong identification but interact with authorities through other channels
- people without strong electronic identification tokens such as banking codes or mobile credentials
- people without a Finnish personal identity code
- people under guardianship or those who have a confirmed continuing power of attorney, and the information is registered in the Register of Guardianship Affairs
- minors
- companies.
How to activate Suomi.fi Messages during identification:
Suomi.fi Messages will be activated for you when you log in to an authority’s online service from the beginning of 2026.
- When you use strong identification in an authority’s online service, Suomi.fi Messages will be activated for you automatically.
- Press “Get started” to activate Suomi.fi Messages.
- Enter your email address. You will receive a verification code to the address you provided.
- Enter the verification code that you received in your email.
- Done! From now on all your official mail will be sent by default to Suomi.fi Messages. Remember to check your new digital mailbox regularly.
If you have already activated Suomi.fi Messages earlier, this change does not affect you. You will continue to receive official mail in Suomi.fi Messages as before.
Watch the instruction video on how to activate the service.Opens in a new window.
Problems with identification? See the instructions for resolving the most common issues.
How to use Suomi.fi Messages
You can use Suomi.fi Messages via the mobile app or a browser on your computer or mobile device at suomi.fi/messages. The service works best with the most common and updated browsers.
We recommend downloading the Suomi.fi mobile application.
- For Android: download from Google PlayOpens in a new window. (requires Android 11 or newer).
- For iOS: download from the App StoreOpens in a new window. (requires iOS 16 or newer).
Watch the video What is Suomi.fi Messages?Opens in a new window.
How you benefit from digital communication with authorities
- Read your messages anytime, anywhere.
- Letters arrive instantly via Suomi.fi Messages.
- You’ll get a notification by email or in the app.
- Messages are safely stored in one place – no more lost mail.
- Digital communication reduces emissions, costs, and paperwork.
Authorities using Suomi.fi Messages:
Numerous public authorities are already using Suomi.fi Messages, and the number continues to grow. The messages sent by authorities can include decisions, invoices, appointment details, or other important documents.
Suomi.fi Messages are already in use, for example, by the following authorities:
- The Finnish Transport and Communications Agency (Traficom)
- The Police
- Customs
- Tax Administration
See the full list of organisations using Suomi.fi Messages.
You can also stop using Suomi.fi Messages
If you want to stop using Suomi.fi Messages, do so in the Suomi.fi Messages settings. After that, you’ll receive letters by paper mail again.
If you stop using Suomi.fi Messages, you will not be directed to activate the service again for the next 365 days, even if you log in to an authority’s e-service. You can reactivate Suomi.fi Messages at any time if you wish.
When you use an authority’s digital service after the 365 day period has passed since ending the use, you will be directed to activate Suomi.fi Messages again.
How to stop using Suomi.fi Messages.