Stop using Messages
You can stop using Suomi.fi Messages by withdrawing your consent to receiving electronic messages, in which case messages will be sent to you again by paper mail. You can stop using Suomi.fi Messages in the Suomi.fi Web Service by following the instructions below:
- Identify yourself in the Suomi.fi Web Suomi.fi Web Service. The Identification button is on the Messages page and in the top right corner of each Suomi.fi page. You can find additional information on identification on the How to identify yourself in an e-service page.
- Go to the Messages page, if you are not logged in directly.
- Go to settings, and in the Message delivery method tab, press the "Withdraw consent" button and confirm the change by pressing the "Withdraw consent" button again in the view that opens up.
- You have now stopped using Suomi.fi Messages, and messages will be delivered to you by paper mail.
If you have activated the Suomi.fi application, you can also use the application settings to stop using Suomi.fi Messages. Please note that if you remove the Suomi.fi application from your mobile device, the service will not be discontinued or deactivated. You can download the application again at any time and use the service as before.
After stopping the use of Messages
- you will be able to view the messages that have already been sent to you electronically but you will no longer receive any new messages in Suomi.fi Messages.
- you cannot answer messages or send new messages organisations using the service.
If you do not have electronic means for identification, contact Public Service Info for more detailed instructions on how to delete Suomi.fi Messages. Deleting Suomi.fi Messages requires strong identification to ensure your identity.